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Didn't find the answer to your question?
Contact Us

Phone: 1-800-487-8769

Fax: 1-915-225-8017

: Summer Hours: Monday - Thursday 7:00 am - 5:00 pm and Friday 7:30 am - 3:00 pm

Except major US Holidays.

One Helen of Troy Plaza,

El Paso, TX 79912

What is the warranty on my product?

Warranty varies by model number. Please call our toll-free Consumer Services telephone number, 1-800-487-8769, Monday–Friday from 7:30 a.m. to 5:00 p.m. MST. Additional details can be found on our warranty page.

How do I know if my product is under warranty?

Please call Consumer Services toll-free at 1-800-487-8769 Monday–Friday from 7:30 a.m. to 5:00 p.m. MST with the model number and date of purchase to determine if the product is still under warranty. Additional details can be found on our warranty page.

Didn't find the answer to your question?
Contact Us

Phone: 1-800-487-8769

Fax: 1-915-225-8017

: Summer Hours: Monday - Thursday 7:00 am - 5:00 pm and Friday 7:30 am - 3:00 pm

Except major US Holidays.

One Helen of Troy Plaza,

El Paso, TX 79912